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Terms

These terms cover how we work with customers. We've kept them short and plain — if you have a question, call us at 519-352-6813.

Payment Terms

  • There is a $75 shop minimum on all orders.
  • Our standard terms are 8/10 net 30 — take an 8% discount if you pay within 10 days of invoice; full balance is due within 30 days. Applies to most orders over $75.
  • We accept Interac e-Transfer, direct deposit, credit card, debit, cheque, and cash.
  • Established business customers may set up a net-30 account — just ask.

Quotes

  • Quotes are valid for 30 days unless otherwise noted.
  • Pricing may change if file specifications, quantity, or supplier costs change after the quote is issued.

Turnaround

  • Times listed on our Turnaround Times page are standard estimates.
  • Actual timing depends on file readiness, how quickly you approve proofs, current workload, and job complexity.
  • Rush options are often available — call us to discuss.

Customer Reviews

Testimonials on this site reflect individual customer experiences and are not a guarantee of specific results for every order or project.

Brand Names

BIC, Stanley, Gildan, Bella+Canvas, ATC, Coal Harbour, Team 365, Canva, and other brand names mentioned on this site are trademarks of their respective owners. They are referenced descriptively only — we have no affiliation with or endorsement from these companies unless explicitly stated.

Updates

Version dated: November 11, 2026. If anything here changes, we'll update this page. Questions? Call 519-352-6813 or email info@instantprintandpromo.ca.